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Information

Terms and conditions

  • ANTOANET OOD may, at its own discretion and without prior notice, unilaterally terminate the contract if it finds that the services provided are being used in breach of these terms and conditions, the legislation of the Republic of Bulgaria or generally accepted moral standards.
  • Apart from the cases provided for in these Terms and Conditions, the contract between the parties also terminates if ANTOANET OOD ceases its activity or stops maintaining its website.
  • Outside the cases listed above, either party may terminate this contract by giving the other party one week's notice in the event of non-performance of the obligations under the contract.
  • The written form of the contract is deemed to be observed by sending an e-mail, pressing an electronic button on a page whose content is filled in or selected by the User, ticking a box (checkbox) on the website and similar actions, insofar as the statement is recorded technically in a way that allows it to be reproduced.

SEVERABILITY CLAUSE

  • The parties declare that if any of the clauses of these Terms and Conditions prove to be invalid, this will not render the whole contract or other parts of it invalid. The invalid clause will be replaced by the mandatory provisions of the law or established practice.

AMENDMENTS TO THE TERMS AND CONDITIONS

  • (1) The Terms and Conditions may be amended by ANTOANET OOD at any time, and any change to the Terms and Conditions takes effect for Users without the need to notify them explicitly.

APPLICABLE LAW

  • For all matters not covered by these Terms and Conditions, the provisions of the applicable legislation of the Republic of Bulgaria shall apply.

REGULATORY AUTHORITIES

The authorities regulating the activity of ANTOANET OOD are the Consumer Protection Commission (CPC) and the Commission for Personal Data Protection (CPDP), with the following contact details:

Consumer Protection Commission:

Commission for Personal Data Protection:

  • Website: https://www.cpdp.bg/
  • Phone: 02/91-53-518
  • Email: kzld@cpdp.bg
  • Address: 2 Prof. Tsvetan Lazarov Blvd, Sofia 1592

DISPUTES

Consumers may use the European Online Dispute Resolution (ODR) platform, available at http://ec.europa.eu/odr – a single point of access that allows consumers and traders in the EU to settle disputes between them.

Alternative dispute resolution (ADR) between consumers and traders is a voluntary out-of-court conciliation procedure.

The General Conciliation Commissions help consumers and traders reach agreement in disputes over contracts for the sale of goods and the provision of services.

The General Conciliation Commissions are organised regionally, and the body competent to settle disputes between ANTOANET OOD and a User is the General Conciliation Commission at the Consumer Protection Commission, based in Sofia, covering Sofia, Sofia Province, Kyustendil Province and Pernik Province.

The consolidated list of recognised ADR bodies of the EU member states is available at https://webgate.ec.europa.eu/odr/main/index.cfm?event=main.adr.show